The Board recognizes that situations may arise in the operation of the system which are of concern to parents or the public. The Board believes strongly that all concerns should be resolved at the lowest possible level of decision making by the individual closest to the concern. The concerns are best dealt with through communication with appropriate staff members and officers of the system, such as the faculty, the Principals, the Central Office, and the Board.
The following guidelines are the proper procedure to be followed by persons with questions or complaints:
1. Matters concerning individual student, a teacher, or other employee should first be addressed to the teacher or employee.
2. Unsettled matters from (1) above or problems and questions concerning individual schools should be directed to the building Principal, or employee's immediate supervisor.
3. Unsettled matters from (2) above or problems and questions concerning the school system should be directed to the Superintendent in letter form.
4. If the matter cannot be settled satisfactorily by the Superintendent, it may be brought to the Board. Questions and comments submitted to the chairperson of the Board in letter form will be brought to the attention of the entire Board. The concern may be brought up at a Board meeting by following the procedures to have an item placed on the agenda or may be brought up as an item of information during the open forum portion of the agenda.
The Board considers it the obligation of employees of the District to entertain the questions of parents or the public respectfully.
*Revised: 02/08/93
*Revised: 06/17/02
*Reviewed: 02/12/07
*Revised: 12/13/10
*Reviewed: 11/09/15
*Revised: 11/09/20