Complaints by General Public
The Board strongly believes that all concerns, problems, and complaints about personnel should be resolved at the lowest possible level within the District's structure. Anyone with a concern or complaint should first contact the person who is the cause of the concern in an attempt to identify, clarify and resolve the differences which are giving rise to the concern or complaint. Complaints that remain unresolved at the first and subsequent levels may be moved through the chain of authority to employee's immediate supervisor(s), the Superintendent, and finally to the Board, at the discretion of the Board.
Appeals will be heard by the Board solely at the discretion of the Board, and the Board does not have to hear any complaint and/or appeal. Appeals will be heard by the Board only if the complaint has been moved through the chain of authority. Complaints taken to the Board should be placed on the agenda by contacting the Superintendent. Anonymous complaints shall not be considered.
Complaints by Employees
If an employee and the employee's complaint are included by definition in the grievance procedure of a labor agreement, then the grievance procedure shall be the sole and exclusive forum for resolving the complaint.
Problems, concerns and complaints not covered by the labor agreement should be resolved by using the procedure described in the first paragraph of this policy.
*Reviewed: 09/16/02
*Reviewed: 01/10/05
*Revised: 12/13/10
*Reviewed: 11/14/11
*Reviewed: 8/8/16
*Revised: 08/09/21